Amendment or Changes to the Policy Available
With 24 hour live customer support available 7 days per week, our highly trained and friendly staff will ensure that any queries are dealt with and resolved quickly, politely, and efficiently. Our mission is to provide the best online gambling experience for responsible players, please feel free to contact us by phone or email with your comments or suggestions.
Data Collection (General Information)
When accessing internet, browsers or client software may transmit information to the servers that host the websites you visit. This information will generate statistics about the visitors of the website which will be used for marketing purposes and help us improve user experience.
Personally Identifiable Information
We collect your personal information that can help us identify you. This information may include, but is not limited to:
- Information that you provide when opening an account with us such as your name, email address, phone number, birthdate and any other mandatory details as may be required of you that will enable us setup and manage your account. If you contact us, we may keep records of your correspondence. Any data you may provide as a result of a marketing promotion or competition. Details of your gaming or betting activity on the Websites.
- Your interaction with our customer service agents (via telephone or chat). These may be recorded or saved to assist us in training, quality management and to allow for speedy resolution of concerns and queries. Furthermore, these details will enable us to contact you for different purposes and deliver the best service we can offer. This personal information will also be used for marketing purposes, to notify you every time we have special offers, promotions and events. You acknowledge that the information provided by you may amount to personal or sensitive data under the Data Protection Act of 1998, and by using the Websites, you give your consent to your data being processed as provided under this policy.